Shipping & Refund Policy
Order Processing & Shipping Times
Orders are processed within 2-3 business days (excluding weekends and holidays) after receiving payment confirmation.
Standard shipping typically takes 4-7 business days within the United States. Expedited shipping options are available upon request for an additional fee. (These shipping times do not apply to AK or HI.)
We currently ship only within the United States.
Shipping Rates & Carriers
Flat Rate shipping on all orders.
We use USPS and UPS to ensure reliable delivery. We are unable to ship via FedEx.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow up to 24 hours for tracking updates to appear.
Lost, Stolen, or Damaged Packages
We are not responsible for lost or stolen packages marked as “Delivered” by the carrier. Please check with your local carrier for assistance.
If your order arrives damaged, please contact us within 48 hours with photos of the product and packaging so we can assist with a resolution.
Refund & Return Policy
100% Money-Back Guarantee
We stand by the quality of our products and offer a 100% money-back guarantee if you are not satisfied with your purchase.
If you are unhappy with your order for any reason, contact us for a full refund. You may either email [email protected] or call us at 720-943-0397.
How to Initiate a Return
Contact our customer support at [email protected] or call us at 720-943-0397 with your order number and reason for return.
Refunds will be processed within 5-7 business days.
Refunds
Refunds are issued to the original payment method.
Exchanges
If you received a defective or incorrect item, we will gladly exchange it at no additional cost.
Please contact us within 7 days of delivery with details and photos.
For any questions, contact us at [email protected] or call us at 720-943-0397
